Privacy Policy – Heels & Crowns

Heels & Crowns, founded and operated by Kakoli Ghosh, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our platform.

1. Organization Details

  • Organization Name: Heels & Crowns
  • Type: Individual Organization
  • Registered Address: Sumangal Garden, Flat No. 4EF, Raghunathpur, Baguiati, West Bengal – 700059, India
  • Email: heelsandcrowns31@gmail.com
  • Contact Number: +91 9051076180

2. Platforms Covered

This Privacy Policy applies to all data collected through:

3. Information We Collect

We may collect the following personal information from participants and users:

  • Full Name
  • Phone Number
  • Email Address
  • State, City, and Pincode
  • Photographs and Portfolio सामग्री
  • Any content voluntarily submitted during registration or participation

4. Purpose of Data Collection

Your data is collected and used for the following purposes:

  • Registration and participation in pageants and events
  • Communication regarding auditions, selections, and updates
  • Social media promotions and publicity campaigns
  • Showcasing participants across digital platforms

What this means in practice: if you participate, your presence becomes part of the brand’s public narrative.

5. Data Sharing Policy

Heels & Crowns does not sell, rent, or share participant data with third parties.

Your data remains internal and is used strictly for operational and promotional purposes of Heels & Crowns.

6. Payments & Financial Data

  • We do not collect payments through the website
  • No payment gateway is integrated
  • Therefore, no financial or banking data is stored by us

7. Participation of Minors

We allow participation in the Teen Category (13 years and above).

  • Mandatory Requirement: Consent from parent or legal guardian
  • Without valid consent, participation will not be considered

This is a non-negotiable compliance condition.

8. Media Rights & Content Usage

By submitting photos, videos, or any media content to Heels & Crowns:

  • You grant full, unrestricted, and perpetual rights to use, publish, modify, and distribute your content
  • Content may be used for:
    • Social media promotions
    • Marketing campaigns
    • Event branding
    • Digital and print publications

Heels & Crowns retains 100% rights over submitted content, without obligation of compensation unless explicitly agreed otherwise.

9. Data Retention Policy

We may:

  • Retain participant data for future promotions and internal records
  • Or delete data at our discretion based on internal decisions

In practical terms, your data may remain part of our ecosystem even after an event concludes.

10. Data Security

We take reasonable administrative and technical measures to protect your data.

However, no system is completely immune. By using our platform, you acknowledge this limitation.

11. User Rights

You may:

  • Request access to your data
  • Request correction of incorrect information
  • Request deletion (subject to internal and promotional requirements)

Requests can be made via email: heelsandcrowns31@gmail.com

12. Legal Jurisdiction

Any disputes arising from this policy shall fall under:

  • District Courts: North 24 Parganas District Court (Barasat) / Bidhannagar ACJM Court
  • High Court: Calcutta High Court

13. Policy Updates

Heels & Crowns reserves the right to update this Privacy Policy at any time.

Users are advised to review this page periodically.

Terms & Conditions – Heels & Crowns

These Terms & Conditions constitute a legally binding agreement between you (“Participant”, “User”, “You”) and Heels & Crowns, operated by Kakoli Ghosh (“We”, “Our”, “Us”).

By accessing, registering, or participating in any activity under Heels & Crowns, you agree to comply with these Terms along with our Privacy Policy.

If you do not agree, you must discontinue usage immediately.

1. Definitions

  • “Platform” refers to all digital and offline channels including website, social media, and events
  • “Participant” refers to any individual applying for or participating in any pageant or activity
  • “Minor” refers to individuals below 18 years of age
  • “Services” include pageants, grooming sessions, promotions, photoshoots, and related activities

2. Eligibility

  • Participants must provide accurate and complete information
  • Participants aged 13–17 (Teen Category) must submit guardian consent
  • By applying, you confirm you are legally eligible to participate

If false information is detected, participation may be cancelled without notice.

3. Registration & Participation Rules

  • Registration does not guarantee selection
  • Selection is based on internal criteria, screening, and evaluation
  • Participants must follow all schedules, rules, and instructions

Failure to comply may result in disqualification at any stage.

4. Code of Conduct

Participants are expected to:

  • Maintain professional behavior
  • Respect organizers, judges, and fellow participants
  • Avoid misconduct, harassment, or defamation

Any violation may lead to immediate disqualification and potential legal action.

5. Intellectual Property Rights

All content on the platform, including:

  • Logos
  • Designs
  • Event branding
  • Media content

are owned by Heels & Crowns.

Participants cannot use, reproduce, or distribute any official content without written permission.

6. Participant Content & Media Rights

By participating, you agree:

  • All submitted photos, videos, and materials become the property of Heels & Crowns
  • We have the right to use, edit, publish, and distribute content across platforms
  • Usage may include promotions, advertisements, digital media, and publications

No separate compensation is required unless agreed in writing.

7. Data Usage

Your data will be handled as per our Privacy Policy.

We use participant information for:

  • Registration processing
  • Communication
  • Promotions and brand activities

8. Third-Party Links

Our platform may contain links to third-party platforms (Instagram, Facebook, YouTube).

We are not responsible for:

  • Their content
  • Their privacy practices
  • Any issues arising from their usage

9. Limitation of Liability

Heels & Crowns shall not be held liable for:

  • Any personal loss, injury, or damage during participation
  • Technical issues, delays, or interruptions
  • Any indirect or consequential damages

Participation is at your own risk.

10. Disqualification Rights

We reserve full rights to:

  • Reject or cancel participation
  • Disqualify participants at any stage
  • Remove content or entries

This can be done without prior notice if rules are violated.

11. No Guarantee of Outcomes

Participation in Heels & Crowns does not guarantee:

  • Winning any title
  • Career opportunities
  • Brand collaborations or recognition

Outcomes depend on performance, judging, and external factors.

12. Modification of Terms

We reserve the right to:

  • Update or modify these Terms at any time

Continued participation implies acceptance of updated Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Jurisdiction lies with:

  • District Court: North 24 Parganas (Barasat) / Bidhannagar ACJM Court
  • High Court: Calcutta High Court

14. Contact Information

For any queries:

Cancellation & Refund Policy – Heels & Crowns

This Cancellation & Refund Policy forms an integral part of the Terms & Conditions of Heels & Crowns, operated by Kakoli Ghosh.

By registering or participating in any activity, event, or pageant under Heels & Crowns, you agree to this policy.

1. General Policy Framework

Heels & Crowns conducts pageants, grooming activities, and promotional events where participants may be required to pay registration or participation fees through offline/manual modes.

All such payments are governed strictly by this policy.

2. Nature of Fees

All fees paid to Heels & Crowns are:

  • Non-refundable
  • Non-transferable
  • Non-adjustable

This applies regardless of the mode of payment (cash, UPI, bank transfer, etc.).

3. No Refund Policy

Once a participant has made any payment:

  • The amount will not be refunded under any circumstances, including but not limited to:
    • Voluntary withdrawal
    • Personal reasons
    • Medical issues
    • Scheduling conflicts
    • Travel issues
    • Change of mind

This is a standard practice across the pageant industry and is strictly enforced.

4. Cancellation by Participant

Participants may choose to cancel their participation at any time by informing via official email.

However:

  • Cancellation does not entitle the participant to any refund
  • Any allocated slot, position, or opportunity may be reassigned

5. No-Show / Non-Participation

If a participant:

  • Fails to attend any scheduled activity
  • Misses auditions, grooming sessions, or events
  • Stops responding after registration

Then:

  • Participation will be treated as cancelled
  • Fees will remain non-refundable

6. Disqualification by Organizer

Heels & Crowns reserves the right to cancel or disqualify a participant if:

  • False or misleading information is provided
  • Rules or code of conduct are violated
  • Misconduct, indiscipline, or inappropriate behavior occurs
  • Actions harm the reputation of the platform

In such cases:

  • Participation will be terminated immediately
  • No refund will be provided

7. Transfer Policy

  • Registrations are strictly non-transferable
  • A participant cannot transfer their entry to another person
  • Fees cannot be reassigned or adjusted to another event or individual

8. Event Changes, Postponement, or Cancellation

Heels & Crowns reserves the right to:

  • Reschedule events
  • Change formats or venues
  • Postpone activities
  • Cancel events due to unforeseen circumstances

This includes but is not limited to:

  • Administrative decisions
  • Technical issues
  • External disruptions (natural events, restrictions, etc.)

In such cases:

  • No refund shall be issued
  • Adjustments or rescheduling may be offered at the discretion of Heels & Crowns

9. Special Considerations

In rare and exceptional cases (serious medical emergencies, etc.):

  • Requests may be reviewed internally
  • Any decision taken will be at the sole discretion of Heels & Crowns
  • Such consideration does not create a precedent or obligation

10. Acknowledgement by Participant

By making payment, the participant confirms that:

  • They have read and understood this Cancellation & Refund Policy
  • They agree to the strict no-refund rule
  • They will not raise disputes or claims contrary to this policy

11. Contact for Cancellation Requests

For any cancellation communication:

Include:

  • Full Name
  • Registered Contact Number
  • Event Details

12. Policy Updates

Heels & Crowns reserves the right to modify this policy at any time without prior notice.

Continued participation implies acceptance of the updated policy.